Shipping & Returns

Shipping
Orders are processed within 2-4 business days. Delivery typically takes 7-14 days depending on your location, and you'll receive a tracking number by email as soon as your order ships.

Returns
Not right for your pet? Items in original, unused condition can be returned within 30 days of delivery for a full refund. Reach out through our Contact page to start a return.

Damaged or missing items
Contact us within 7 days of delivery with photos of any damage and we'll send a replacement or refund, no return shipping required.