Refund policy

We want you and your pet to be happy with every order.

Returns: Unused items in original condition can be returned within 30 days of delivery for a full refund.

Damaged or incorrect items: Contact us within 7 days of delivery with photos, and we'll send a replacement or refund at no cost to you.

Refund timing: Approved refunds are issued to your original payment method within 5-10 business days.